Julia Kui Luxuries Gorgeous Ball Gown Wedding Dresses Off The Shoulder Princess With Count Train Bride Dress
We highly recommend opting for custom sizing to achieve the best fit.
| Size | Bust | Waist | Hips | Hollow to Hem | Height |
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Insert your measured sizing into the case "Custom Size entry," or alternatively, email it to info@pollyannaevents.com
How to Measure
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Estimated Delivery:May 21 - May 25
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Free Shipping & Easy Returns
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Julia Kui Luxuries Gorgeous Ball Gown Wedding Dresses Off The Shoulder Princess With Count Train Bride Dress
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Let customers speak for us
unbelieveable,the dress it is so beautiful!!!
The skirt of this dress looks exactly like the picture! I told Pollyanna ahead of time that I needed the skirt to be super big because I was going to add a really big petticoat, and she made it happen. It's big enough even if I add the petticoat. Pollyanna attaches great importance to my needs, thank her very much!
This dress is incredible, more than I could have ever dreamed. Perfect for my measurements, gorgeous embroidery, and Pollyanna even modified the neckline as I requested. The dress also shipped very quickly. If you're considering having Pollyanna make a custom wedding dress for you, please heed all the wonderful reviews and DO IT!🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
The dress is a dream!i get it in a short time,and the dress in a very high quality,I can't wait to wear it at my wedding.
Sparkling ivory gown! It is beautiful and Pollyanna is reliable.
A beautiful dress! It fits perfectly and feels amazing too!
Very very beautiful dress. I love it and everybody at the wedding asking me where did you get this dress from beautiful
Beautiful dress. Just like on photos. As described 100%. It is very fluffy. I am surprised that this dress has so much fabric. Pollyanna is communicating, responsive and very nice. It is rare to find such a good store with lovely people. Thank you
The dress is so pretty and even better than the picture, fast shipping. Pollyanna was very helpful and accurate 😍 highly recommend
I loved it, the dress is perfect, I arrive in less than a month! I was afraid at the beginning, but super reliable, Pollyanna answers your doubts, very kind.
Nice and long. I’m 1,70 cm. Good almost to the hills.. size ok too for bust 98 n hips 110 cm
The dress is EXACTLY like the pictures!Very high quality!!Pollyanna was amazing when it came to communication!! Shipping was fast and my dress came just in time.I will definitely order from her again,I'm absolutely happy about my choice.
Beautiful beautiful beautiful I recommend it
Beautiful same picture and size perfectly
Very grateful for making me the most beautiful and memorable dress for my wedding day. Is so soft, detailed and romantic. Fits like a sue?o! The shipment was fast and I received it well in advance. Health!!!
Wedding Dress
When you are planing to buy this dress from us, please kindly read it clearly as below:
3. Also we can provide you the best quality and service, so choose us,your right choose.
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(a) (b) (c) (d) (a) Shoulder to Shoulder From the edge of the shoulder socket, measure across the back to the same point on the other shoulder.
(b)Arm Length (for garments with long sleeves)
Arm Length - Measure from your shoulder point to the wrist.
(c)Armseye (for garments with sleeves)
Measure from the top of the shoulder, down the front of the shoulder, under the arm pit, and up the back of the shoulder.
(d)Hollow to Hem (only for short length dress)
Measure from the center of the collarbone (Hollow) to the dress hem. Note: The length is not measured starting from the garment neckline.
This is satin color chart,if your wedding dress is not made of satin,please contact us to confirm the color,thank you!
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1. As an honest seller, we guarantee the dress will be 90%-95% same as original picture shown. If you want 100% exactly same, please forgive. No two exactly same leaves in the world. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your undertstanding.
2. The wedding dress does not include any accessaries such as veils, gloves, petticoat inside and so on. Bidding is only for the dress! If you want accessaries, please contact us!
3. We suggest you choose lace up which is better to adjust the size to fit your body better.
4. Dress can be made in custom size, color, design. We strongly suggest you find a proffessional tailor to measure for you carefully following the Custom Measurements Guideline before buying a gown online.
5. No ready - made any dress. All the dress need to custom-made! The whole custom made process(from the date we receive your payment and measurements) will take 15-20 working days(Urgent orders except).
6. Before placing an order, please read all of our listings carefully, if you have any question, please feel free to contact us.
Return Policy :
Item must be returned within 7 days of accepting the delivery.
No Refund: Over 7 Days still not returned.
Product must be unworn and in the original condition even after tried on for fit and size.
No Refund: Worn, Perfumed, Altered or without the original Brand&Labels.
Not fit for you(with wrong size), the quality problem
No Refund: Custom-made Petite or Plus Size and Made to your Specification.
It is buyers' responsibility to pay the return or exchange postag
About Us:
We are a professional wedding & evening dress design and manufacture company in China. We have first-rate designers and high technic and very careful workers. All of our products are made of top quality materials and meticulous workmanship. We produce Bridal dress, evening gowns, bridesmaid dresses, mother of the bride dress, prom dresses, flower girl dresses, cocktail dress, party dresses and so on. Also we sell some wedding accessaries such as bridal jacket, wedding veils, gloves, petticoat and so on. We are prond to provide you with the best quality products and customer services at the lowest possible price. Thank you for spending your time visiting our items. If you have any question, please feel free to contact .
Feedback Policy:
Return and Refund Policies
- At pollyannaevents.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@pollyannaevents.com , you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at pollyannaevents.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. pollyannaevents.com by email, sending your return request to info@pollyannaevents.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. In case of returning more than one item, items needs to be returned separately.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. pollyannaevents.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@pollyannaevents.com
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@pollyanna.com , indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.